I keep losing clients after the live workshop. Added a free follow-up call. Retention didn't move, and it ate my Friday. Now I'm thinking half the content goes to recorded video. Did blended delivery actually keep clients longer, or did they just pay less and disappear? I can't trade more of my own hours for retention.
Does blended delivery keep clients or just save my Fridays?
What a useful answer should help achieve
Know whether shifting part of her workshop to recorded video will improve retention without costing more of her time.
Already tried
Added a free post-workshop call; retention stayed flat and it took her only free day.
Constraints and unknowns
Cannot increase her weekly delivery hours to fix retention.
Public Speaking Coach · Professional Trainers · Established Solo · This snapshot stays with the question when the author updates their profile.No replies yet
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