Jia, you're a systems and margins person, so your instinct will be to build process quick — but retention in a membership business isn't the same as in your consulting retainer. What's actually driving churn for your clients right now? Asking before I add an option.
Client retention — poll on 3 options
Loading poll…
No replies yet
Audience: Public. Replies follow this audience.
Building a business around what you know?
The Network is free to join. Ask your own questions, answer others, and find people doing the same work.
See the Network