Help Centre
How to do everything on Gbeya
51 guides — one per part of the workspace. Inside your workspace the same guides are one click away on every page.
Getting started
Welcome to Gbeya — what you can do here
The six things a new workspace owner does first, and where everything lives.
Your site, on your own domain
Connect a domain you own, or buy one here — the whole workspace moves onto it, e-mail included.
Getting paid — connect your own payment account
Money from everything you sell settles straight to your own account. Connect it once; every checkout uses it.
Using this Guide — help panel and tours
How to search the Guide, open help for the page you are on, and replay any tour.
Home
Content
Channels — connect where your audience already is
Connect YouTube, podcast apps and social accounts once; publish and syndicate from the workspace.
YouTube-OS — plan, optimise, publish, engage
Run your channel as a business: idea → title/description/tags → publish → comments, from one screen.
Podcast — host, distribute, book guests, get sponsored
Everything a show needs, on your domain: hosting, RSS to every app, a player page per episode, guest booking, sponsorship deal rooms.
Blog — write, publish, rank
Articles with SEO built in — focus keyphrase, meta, internal links and a reading experience on your domain.
Pages — build any page with blocks
Your homepage, landing pages and any page you can imagine, assembled from blocks — no code.
Navigation — your menu and footer
Decide what is in the header menu and the footer, in what order, with dropdowns and external links.
Testimonials — collect and show social proof
Collect testimonials with a link, approve them, and place them on any page.
Library — images, files, downloads and sections
One place for every asset — automatically optimised images, protected downloads and reusable site sections.
Link-in-bio — one link for every profile
A fast mobile page with your links, latest content and a way to buy or subscribe — with click analytics.
Content Studio — keywords, briefs and drafts in your voice
Find what your audience searches for, plan it, and draft it in your brand voice with AI you control.
Commerce
Orders — every sale in one list
See, search and act on every order; receipts and invoice numbers are automatic.
Finance — books that reconcile
Income from every sale posts itself; add expenses and VAT settings and you have real books.
Digital products — sell downloads and more
Create a product with files, images and a price; it gets its own page and checkout in minutes.
Bundles, upsells and coupons
Raise the value of every checkout: package things together, offer the next thing, reward with codes.
Affiliates — your own affiliate programme
Let others sell your products and courses for a commission you set; tracking, approval and payouts are handled.
Courses — teach, protect, certify
Modules and lessons with protected video, drip schedules, quizzes, certificates and a student area on your domain.
Services — coaching, consulting, packages
Describe what you offer, price it, and let people book and pay in one step.
Policies — refunds, terms, privacy
The legal pages your checkout, forms and footer link to — start from our templates, make them yours.
Sponsorships — brand deals from enquiry to invoice
One deal room per brand: enquiry, rate card, proposal, agreement, deliverables and invoice — with benchmarks for what to charge.
Appointments
Bookings and availability
Set when you can be booked; people pick a slot, pay if needed, and get reminders. Reschedules and cancellations handle themselves.
Speaking — requests and your speaker page
A speaker page with your topics and a request form; requests arrive here with everything you need to say yes.
Audience
CRM — every person, one timeline
Everyone who subscribed, bought, booked, messaged or joined is a contact with a full history — segment them, tag them, act on them.
Broadcasts — newsletters your list actually opens
Write, send to a segment, and see opens, clicks and unsubscribes — sent from your own domain.
Push notifications — reach people off your site
Visitors install your site as an app and subscribe to notifications; send campaigns and automatic updates to their phone or desktop.
Community — a members space with tiers
Free or paid tiers, member posts and discussions, courses unlocked by tier — on your domain.
Insights — who visits, from where, and what they do
Privacy-respecting analytics on your own domain: traffic by channel and campaign, dwell, real humans vs bots, conversions.
Messages
Inbox — messages and live chat
Contact-form messages and live chat in one list; reply, assign to a teammate, or let the assistant draft it.
Mail — your mailboxes, inside the workspace
Read and send from mailboxes on your own domain without leaving the workspace; or connect a mailbox you already have.
Flows — when this happens, do that
Automations built from triggers and actions — welcome series, abandoned checkout, post-purchase, booking follow-up, re-engagement.
Tasks and approvals
What needs doing, by whom, by when — and a review step for anything the team or the assistant proposes.
Workspace
Team — people, roles, activity
Invite teammates with the right role; see who did what; sign out any device.
Hiring — post roles, manage applicants
A careers page on your domain; applicants land in a pipeline you move through stages.
Refer & earn — the Gbeya Partner Programme
Bring creators to Gbeya with your link and earn 25–40% of net revenue on every plan payment they make, for as long as they pay.
Support assistant — AI that answers as your business
An assistant trained on your pages, products, courses and FAQs that answers visitors on your site and drafts replies for you.
Support — talk to Gbeya
Open a ticket with us from the workspace; we see your plan and setup, so you do not have to explain it.
Settings
Settings — the workspace itself
Name, time zone, currency, language and the switches that shape the whole workspace.
Branding — logo, colours, fonts
Set the brand once; the site, dashboard, e-mails, receipts, certificates and installed app all follow.
Brand intelligence — the profile behind every draft
Who you are, who you serve, how you sound — the profile that shapes every AI draft, assistant reply and content plan.
Billing & plan — plans, renewals, credits
Your plan window, how to renew (manually or automatically), AI credits, and the invoices for what you paid us.
Monetization — ads on your site
Turn ad placements on where you want them; bring your own ad provider; keep pages fast.
E-mail templates — your transactional e-mails
Receipts, booking confirmations, reminders, enrolment and welcome e-mails — edit the words, keep the brand.
Notifications — what you get told about
Choose which events reach you and how — e-mail, push, or a daily digest.
Integrations and Vault
Connect the tools you already use; keys and secrets are stored encrypted in the Vault.
Contact page, redirects and import
Route contact-form topics to the right inbox, keep old links alive, and bring your existing data in.
AI — credits, providers, limits
Where AI work is metered, which provider does it, and what the assistant is allowed to do.
