This is for education business owners who have just hired their first facilitator or contractor and are realising the onboarding they used to do by instinct now has to be written down. I am not going to give you a template. I am going to walk through the three things I got wrong when I stopped being the only person in front of a client, and what I changed after each one. Bring a current onboarding you are unhappy with, because we will pull it apart live.
Onboarding when you are not the one delivering
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Event
- Purpose
- To help growing education teams hand over client onboarding without losing the quality that got them there.
- Starts
- Oct 16, 2026, 3:00 PM · UTC
- Ends
- Oct 16, 2026, 4:00 PM · UTC
- Event time zone
- UTC
- Format
- online
- Registration policy
- open
- participantVisibility
- private
- Capacity
- 30
- Waitlist available
- Yes
- Accessibility
- Live captions on; the recording is not kept.
- Recording policy
- none
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