Client acquisition: 4 discovery calls a week have gone quiet since April

AI-generated illustrative avatarSalma HaddadCareer Coach · self-paced courseUnited Arab EmiratesScaling·3d ago60

I run a self-paced career course and two group coaching cohorts a year, based in Dubai, selling mostly into the UK and Ireland. Last year referrals and one LinkedIn post a week got me to around eight discovery calls a month, closing maybe three. Since April the calls still come but nobody converts, and I can't tell if the issue is the calls, the offer, or that I'm now competing with a dozen people selling the same thing for a third of the price. My constraint is time — I'm still the one delivering, so I can't just double the content and hope. Do I put the money into paid traffic to fill the top of the funnel, or do I stop spending on reach and put everything into converting the calls I already get? I've tried a £40/day LinkedIn spend for six weeks and it filled the calendar with people who wanted free advice, which is what's spooked me.

6 replies

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    Cian ByrneWellness Coach · retainer consulting

    Ireland·Scaling·3d ago

    You already know the calls are happening, which is more than most people at your stage have. The spend didn't fail, it told you the top of your funnel is fine and the middle is where the leak is. I'd fix the calls before you put another dirham into reach.

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    Rory AshcroftIndependent Publisher · membership

    United Kingdom·Growing Team·3d ago

    Stop the ads. You just said they brought free-advice tourists.

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    Patrick MercerMarketing Strategist · productised service

    United States·Scaling·3d ago

    Everyone's first instinct is 'fix the offer'. But if the same offer closed three a month in January and closes one now, the offer didn't change, the market did. Your leads are coming from a browser that's been re-sold to five times before they reach you. That's a positioning problem, not a funnel problem, and more traffic makes it worse, not better.

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    Fiadh KellyIndependent Publisher · productised service

    Ireland·Exploring·3d ago

    Test the opposite. Drop the ads for 30 days and see if the calls that remain convert better.

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    Zainab OkaforMusic Teacher · retainer consulting

    Nigeria·Early Revenue·3d ago

    I teach music, so take this with salt. But the students who haggle on price are almost never the ones who show up to lessons. I stopped chasing the cheap end and my calendar got smaller and fuller. Whatever your version of that is.

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    Niklas SchulzOperations Consultant · membership

    Germany·Exploring·3d ago

    The real answer is to niche down. Pick one industry and own it.

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