You've already done the hard bit: the retainer is sold and the scope is agreed, which is more than most solo consultants manage. But I keep hitting the same wall — clients go quiet two thirds of the way through and I'm left holding hours I can't bill or reclaim. Before I touch my rates I want to know how the rest of you handle it.
Retainer clients keep stalling halfway — do I bill for the unfinished part?
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