I run a small community and coaching group, and most of my churn happens between month two and month four, when the newness wears off. I'll walk through the four check-ins I do now and the exact messages I send, nothing more. For solo community owners who handle onboarding and delivery themselves.
Retention clinic: keeping members past month three
Review event terms, reservations and separate recording choices →
Event
- Purpose
- Show solo community owners the specific touchpoints that keep members past the drop-off point, and let them compare notes on what works.
- Starts
- Oct 12, 2026, 3:00 PM · UTC
- Ends
- Oct 12, 2026, 4:00 PM · UTC
- Event time zone
- UTC
- Format
- online
- Registration policy
- open
- participantVisibility
- private
- Capacity
- 30
- Waitlist available
- Yes
- Accessibility
- Live captions on; the recording is not kept.
- Recording policy
- none
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